![]() ![]() SumTotal has partnered with the award winning dominKnow platform as an alternative solution to Toolbook. About SumTotal’s Partnership with dominKnow If the customer has not pre-paid for SumTotal Toolbook support beyond January 1, 2022, they will not be invoiced for such support.įor interested customers, SumTotal has negotiated a migration program with a leading provider of content authoring solutions, dominKnow. If the current support agreement includes support for SumTotal Toolbook after December 31, 2021, SumTotal will contact the customer to amend their support agreement to exclude SumTotal Toolbook, and SumTotal will refund any pre-paid support fees for Januand thereafter. Support will not be renewed for SumTotal Toolbook if support expiry date is before December 31, 2021. ![]() SumTotal’s customers will continue to receive support for the SumTotal Toolbook product until Decemor the end of their current maintenance agreement, whichever is sooner. The official end of support date for SumTotal Toolbook will be December 31, 2021. This is a legacy solution that was originally launched over 20 years ago and it has become increasingly difficult to support and maintain. SumTotal Systems LLC (“SumTotal”) plans to execute an End of Lifecycle (“EOL”) process for the SumTotal Toolbook product.Īfter a thorough review of the SumTotal Toolbook product, SumTotal has made the determination to discontinue support for this product. (Notification on Termination of SumTota l Toolbook) ![]()
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